Policies

Privacy Policy

Last updated: October 3, 2026

Beede AC & Heating ("Beede," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit beedeacandheat.com or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, phone number, email address, and service address

  • Equipment details and service history

  • Payment information, processed through secure third-party providers

  • Communications you send us through web forms, phone calls, or text messages

We also automatically collect limited technical data when you visit our website, such as IP address, browser type, and pages viewed, through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Schedule, perform, and follow up on HVAC services

  • Send appointment confirmations, technician arrival notifications, and service updates

  • Process payments and maintain service records

  • Respond to inquiries and provide customer support

  • Send promotional offers and maintenance reminders (only with your consent)

  • Comply with legal and tax obligations

3. SMS and RCS Messaging

If you provide your phone number, you consent to receive text messages (SMS and RCS) from Beede AC & Heating related to your service, including appointment confirmations, technician arrival notifications, invoices, service follow-ups, and (with your opt-in) maintenance reminders and promotional offers.

Message and data rates may apply. Message frequency varies based on your service activity. Reply STOP to unsubscribe at any time, or HELP for assistance.

We do not sell, share, or transfer your phone number or SMS/RCS opt-in data to third parties or affiliates for their marketing or promotional purposes.

4. How We Share Information

We share information only with:

  • Service providers that help us operate our business — including scheduling software, payment processors, and communications platforms — bound by confidentiality obligation

  • Government authorities or other parties when required by law or to protect our legal rights

We never sell your personal information.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to remember your preferences, measure site performance, and improve user experience. You can disable cookies through your browser settings, though some site features may not function properly as a result.

6. Data Retention

We retain customer information for as long as needed to provide services, honor warranties, and comply with legal, tax, and accounting requirements.

7. Your Rights

You may request to access, correct, or delete the personal information we hold about you. To make a request, contact us using the information below.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

Beede AC & Heating
Website: beedeacandheat.com
Email: hello@beedeacandheat.com
Phone: 281-222-9591
Address:
19909 Morton Rd Ste 600
Katy, TX 77450