Beede AC & Heating
Air Filter Store Return and Refund Policy

‍Effective November 1, 2026

‍1. Scope and Acceptance
‍This Return and Refund Policy (this “Policy”) governs returns and refundsof Products purchased through the Store from Beede AC & Heating LLC(“Beede”). Products are stocked and shipped by a third-party fulfillmentpartner on Beede’s behalf. Beede is the seller of record and the Client’s solepoint of contact for all Orders, returns, and refunds. This Policy does notapply to filters, equipment, parts, or services furnished in connection with aBeede service call, maintenance visit, or installation, which are governed bythe applicable invoice, proposal, or agreement. By placing an Order, the Clientagrees to this Policy.

‍2. Definitions
‍In this Policy:(a)   “Auto-Delivery Order” means an Order set toship on a recurring schedule.(b)   “Business Day” means Monday through Friday,excluding U.S. federal holidays.(c)   “Client” means the person or entity thatplaces an Order.(d)   “Custom Product” means a Product made toorder in a non-standard size or specification.(e)   “Delivery Date” means the date of deliveryshown in the carrier’s tracking record.(f)    “Order” means a purchase of Products throughthe Store.(g)   “Products” means air filters and relatedproducts sold through the Store.(h)   “Return Authorization” means written returninstructions issued by Beede under Section 7.(i)    “Store” means the online store atbeedeacandheat.com.(j)    “Days” means calendar days unless BusinessDays are stated.

‍3. Returns
3.1 Eligibility. A Product may be returned for refund only if:(a) the Client requests a Return Authorization within 14 days after theDelivery Date; (b) the Product is unused, uninstalled, and in its original,undamaged manufacturer packaging; (c) any multi-pack is returned complete, withevery unit included; and (d) the Product is shipped under the ReturnAuthorization within 7 days after it is issued.
‍3.2 Non-Returnable Products. Except as provided in Section 4, thefollowing may not be returned: (a) Custom Products; (b) Products that have beeninstalled, used, or removed from their manufacturer packaging; (c) incompletemulti-packs; and (d) any Product not returned in compliance with Section 3.1.
‍3.3 Exchanges. Beede does not process direct exchanges. To obtaina different Product, the Client must return the eligible Product under thisPolicy and place a new Order.
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‍4. Damaged, Defective, and Nonconforming Products
4.1 Notice. If a Product arrives damaged, is defective, or doesnot conform to the Order as placed (including size, MERV rating, or quantity),the Client must notify Beede within 30 days after the Delivery Date and providethe Order number and photographs of the Product, its packaging, and the packingslip.
‍4.2 Remedy. Upon verification, Beede will, at its sole option,ship a replacement Product or refund the purchase price of the affectedProduct, including applicable sales tax, at no cost to the Client. If Beederequires the Product to be returned, Beede will provide a prepaid returnshipping label. Sections 3.1 and 3.2 do not apply to claims under this Section4.
‍4.3 Exclusions. A size, rating, or quantity selected in error bythe Client is not a nonconformity under this Section 4.
‍4.4 Exclusive Remedy. To the extent permitted by applicable law,the remedies in this Section 4 are the Client’s sole and exclusive remedies fordamaged, defective, or nonconforming Products.

‍5. Shipping and Risk of Loss
5.1 Risk of Loss. Risk of loss passes to the Client upon deliveryto the shipping address entered at checkout, as shown in the carrier’s trackingrecord.
‍5.2 Lost Packages. If tracking shows no movement for 7consecutive days, or shows delivery of a package the Client did not receive,the Client must notify Beede within 30 days after the ship date. Beede willopen a trace with the carrier. If the carrier confirms the package was lost intransit or delivered to an address other than the one entered at checkout,Beede will ship a replacement or issue a refund.
‍5.3 Address Errors. Beede is not responsible for any Orderdelivered to, or returned as undeliverable from, an incorrect or incompleteaddress entered by the Client. Products returned to the warehouse asundeliverable will, at the Client’s election, be reshipped at the Client’sexpense or refunded less the shipping costs incurred by Beede.

‍6. Refunds
6.1 Timing. Beede will inspect returned Products upon receipt andissue approved refunds to the original payment method within 10 Business Daysafter receipt at the warehouse. The time for a refund to post is determined bythe Client’s card issuer or bank.
‍6.2 Amount. A refund equals the purchase price actually paid forthe returned Products, including applicable sales tax. Except under Sections 4and 5, any separately stated shipping charges and all return shipping costs arenon-refundable. No restocking fee applies.
‍6.3 Rejected Returns. A Product that does not meet therequirements of this Policy will not be refunded. Beede will return it to theClient at the Client’s expense or, if the Client does not pay the returnshipping cost within 30 days after notice, dispose of it.
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‍7. Return Authorization Procedure
7.1 Request. To request a Return Authorization, the Client mustcontact Beede as provided in Section 12 and state the Order number and thereason for the return.
‍7.2 Shipment. Returns must be shipped to the address stated inthe Return Authorization, which is the fulfillment warehouse and not Beede’soffice. Except under Section 4, the Client bears the cost of return packagingand shipping and the risk of loss until the return is received at thewarehouse. A trackable shipping method is recommended.
‍7.3 Unauthorized Returns. A return shipped without a valid ReturnAuthorization may be refused and is not eligible for refund.

‍8. Auto-Delivery Orders
‍The Client may skip, modify, or cancel an Auto-Delivery Order at nocharge at any time before its scheduled ship date by contacting Beede asprovided in Section 12. Any shipment processed before the skip, modification,or cancellation takes effect is subject to this Policy. Cancellation does notentitle the Client to a refund of any shipment already delivered, except asprovided in Sections 3 and 4.

‍9. Manufacturer Warranties
‍Product warranties, where offered, are provided by the manufacturer andare not extended or modified by this Policy.

‍10. Limitation of LiabilityTo the maximum extent permitted by applicable law, Beede’s totalliability arising out of or relating to any Order is limited to the purchaseprice paid for the Products in that Order, and Beede is not liable for anyindirect, incidental, special, or consequential damages.

‍11. General
11.1 Refusal. Beede may refuse any return or refund request thatit reasonably determines to be fraudulent or abusive.
‍11.2 Amendment. Beede may amend this Policy by posting a revisedversion to the Store. The Policy in effect on the date an Order is placedgoverns that Order.
‍11.3 Governing Law. This Policy is governed by the laws of theState of Texas, without regard to its conflict of laws principles.
‍11.4 Severability. If any provision of this Policy is heldunenforceable, the remaining provisions remain in full force and effect.
‍11.5 Statutory Rights. Nothing in this Policy limits any right ofthe Client under applicable law that cannot be waived by agreement.

‍12. Contact
‍Notices and requests under this Policy must be made by telephone or email. Requests requiring photographs must be made by email.
Beede AC & Heating LLC
19909 Morton Rd #600, Katy, TX 77449
281-222-9591  · Hello@beedeacandheat.com